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GOVA Transit Bus

Providing high frequency service on the City’s most travelled routes to the most popular destinations. Every GOVA Transit bus has a GPS that allows you to track the location of buses travelling to your stop. This allows you to get up to the minute information on bus arrival times.

How to Use the MyBus App

Open the MyBus App on your computer, smart phone or tablet and type your four digit bus stop number into the search box. If you are at your bus stop, the number is displayed on the bus stop sign.

The MyBus App will display the number of minutes until the arrival of the next bus at your stop as well as your route number.

Don’t know your bus stop number?

Go to MyBus and click on “Stops” to see a list of all bus stop numbers.
You can also go to MyBus and click on Trip Planner. Google Maps will show where you have to walk to get to your nearest bus stop, which bus route to take, when the next bus will arrive at the stop and when you’ll get to where you want to go!
Please arrive at your bus stop at least five minutes before a scheduled pick-up time. It’s best to plan for unexpected delays while you’re walking.

Accessible Bus Features

All GOVA buses have low floor entries, automated ramps, priority seating and audio-visual next stop alerts.

Each bus can carry a maximum of two wheelchairs. Wheelchairs over 48”L x 30”W cannot be accommodated. Passengers using scooters must transfer to a seat to avoid the risk of injury to themselves and others.

Three new buses have been purchased through a cost-matching agreement with the Canada-Ontario Public Transit Infrastructure Fund (PTIF).

New features include:

Wider aisles in the Priority and Courtesy seating areas near the front of the bus, providing more room for passengers with wheelchairs or scooters to maneuver into position.

Passengers using wheelchairs or scooters will also benefit from a safer rear-facing seating position and a time-saving one-strap safety restraint system.

This seating area is clearly identified to remind passengers that it is reserved for persons who need it most.

Priority seating automatically folds up when not in use to make room for two wheelchairs and/or scooters per bus.

All buses have low floor entries, automated ramps and audio-visual next stop alerts.

Watch a video of a passenger with a mobility device using the redesigned seating area.

Priority Seating

Priority seating is required under the Accessibility for Ontarians with Disabilities Act. It is for passengers with a disability. These seats are located at the front of the bus.

If you are sitting in a priority seat, and do not have a disability, you must vacate the seat for a passenger with a disability. Please remember that not all disabilities are visible to others.

If you are a passenger with a disability and require a seat, politely remind the passengers seated in the priority seating area of its intended use and ask that they make room for you. If they do not move when requested, proceed to the courtesy seating area to find a seat.

A person with a disability occupying a priority seat is not required to move for another passenger with a disability. Use of these seats is first come, first served.

Public transit is first come, first served. Passengers who have paid a fare are not expected to vacate the bus to make room for other passengers. If you are not comfortable completing your trip without a seat, please wait for the next bus.

Bus operators cannot intervene to enforce priority seating. We ask, however, that you show consideration for those whose need is greater than your own.

Courtesy Seating

Courtesy seating provides additional seating for people who will benefit from having a seat near the front of the vehicle, but do not have a disability. This includes:

  • seniors
  • expectant mothers
  • adults traveling with infants or small children
  • any other passenger who may benefit from a seat

If you are sitting in a designated courtesy seat, please respect its purpose and give up your seat to those who need it.

Bus operators cannot enforce this requirement or intervene in any dispute related to courtesy seating. We ask, however, that you respect this designated seating area and show consideration for those whose need is greater than your own.

Bike Racks

All GOVA Transit buses have bike racks to transport your bike for free. Bike racks are located on the front of the bus and can accommodate two bicycles.

Bike rack rules

It is your responsibility to load, unload and secure the bike without help from the bus driver.  All riders use the bike racks at their own risk.
Due to space limitations, you cannot load or unload your bicycle at the GOVA Downtown Mobility Hub, 9 Elm Street, Sudbury. Please exit and board the bus at least one stop away.

Bike racks are available on a first-come, first-served basis. A bicycle may be transported on-board a bus at the driver’s discretion. The comfort and safety of other passengers cannot be compromised and the bicycle cannot block the aisle.

Only non-motorized, single-seated, two-wheeled bikes are allowed on the racks. A driver may refuse access to a cyclist due to unsafe conditions or if the bicycle has any items on it that could block the driver’s vision or cause a distraction.

GOVA Transit is not responsible for damages incurred or caused by or to bicycles, or for lost or stolen bicycles.

How to load your bike onto the bike rack

Before the bus arrives, remove any non-permanent fixtures from your bike. This includes water bottles.
Alert the driver that you will be loading your bicycle.

Approach the bus from the curb. Do not step into oncoming traffic to load your bike. The bike rack is located on the front of the bus.
Click on the images below to view in large format.

1. Hold your bike with one hand. You will notice a handle on the bike rack on the front of the bus. Use your other hand to squeeze it.

2. When you squeeze the handle, the rack will lower.

3. Lift or roll your bike into the rack. Place the wheels in the tracks as indicated.

4. Lift the support arm and place it over the wheel.

5. Ensure your bike is securely locked into position and get on the bus.

6. When leaving the bus, tell the bus operator you will be unloading your bicycle and exit from the front door.

7. Once your bike is off the bike rack, fold up the rack to the locked position if no one else is using it.

8. Signal to the bus operator when you are clear of the bus. Make sure you have a clear view of the road before you begin biking.

Dangerous items or materials

For the safety of the public, firearms, sharp objects or any type of concealed weapon are not permitted on board GOVA Transit. Explosive or flammable materials, or other substances of a hazardous nature are also not permitted on board GOVA Transit.

Individuals found with these items in their possession may be asked to leave the bus. If the item is deemed as a threat to others, the proper authorities will be notified.

Abusive Behaviour

Abusive behavior toward our operators, swearing or disruptive conduct will not be tolerated. Anyone convicted of uttering threats, assault or unlawfully causing bodily harm to transit operators may face serious criminal charges and jail terms under the Criminal Code.

After 6 p.m. Stop Request

After 6 p.m. you can ask a bus operator to let you off at a spot along the route other than your usual bus stop, if it is safe to do so.
Ask your driver at least one bus stop before your regular stop.
Let your driver find a safe place to open the door. This may not be the exact spot you’ve requested.
Please exit by the front door only.

Boarding and Exiting

Please board the bus by the front door then move toward the back of the bus to make room for others. Please leave the front seats for those who may find it difficult to make their way to the back of the bus.
Please exit the bus by the back doors.
Crossing in front of the bus is unsafe. Always cross at the back of the bus or wait until the bus has pulled away from the curb.
GOVA Transit reminds passengers to wait at a cleared area close to their bus stop, such as a driveway or crosswalk, if their stop is obstructed by snow. Drivers will stop at clearings close to the stop to enable passengers to board and exit the bus. Passengers are asked to signal as the bus approaches to help the operator to prepare to stop.

Etiquette

Passengers must remain behind the yellow line and refrain from chatting with the bus operator.
Radios or other devices producing sound can only be used with headphones. Sound must also be kept low enough to not interfere with other passengers.
Please respect the comfort of others by not eating on board the bus.
Keep seats clean by keeping your feet on the floor.
Foul language and/or inappropriate topics of conversation will not be tolerated.

Pets and Service Animals

Pets are permitted on the bus only when contained within a proper carrying container. The container should be placed on the floor of the bus and not on the seats or the wheel wells.

Working animals assist persons with disabilities in our community. A working animal is allowed on board under the following circumstances, and documentation must be presented if requested by the driver:

A harness or vest is in use.
A letter is available from a physician or nurse verifying that the animal is required for reasons relating to a disability.

Smoking

Smoking is prohibited on buses, in bus shelters and on the property of the GOVA Downtown Mobility Hub, 9 Elm Street, Sudbury. Please obey posted signs

Stroller Policy

Strollers do not need to be folded and children can remain seated in the stroller if:

  • The stroller is no larger than 24 inches wide (61 cm) by 48 inches (122 cm) long and
  • Priority seating is not occupied or needed by persons with disabilities.
  • Double strollers are not permitted to be open in the priority seating area because they are too wide and will extend into the aisle.

Open strollers

  • If priority seating areas at the front of the bus are not occupied by persons with disabilities, you may fold up a seat to make room for your stroller.
  • Apply the stroller brakes, make sure your children are facing the back of the bus and hold the stroller tightly while the bus is in motion.
  • If persons requiring priority seating board the bus, the last passenger to board the bus with a stroller must move to a regular seat.
  • Strollers must be folded when in the regular seating areas.
  • Children in accessible strollers may stay in the stroller if it is secured in the tie-down priority seating area.

Open strollers permitted in the priority seating area include:

  • umbrella strollers
  • travel system strollers
  • tandem strollers
  • three-wheeled strollers
  • jogging strollers

Strollers that must be folded up:

  • Double strollers are not permitted to be open in the priority seating area because they are too wide and will extend into the aisle.
  • Strollers larger than the maximum size are not allowed on board unless they are folded and stored out of the way of the bus aisle.

Tips for travelling with a stroller:

  • Allow passengers without strollers to board first.
  • Make sure your child is securely buckled into the stroller. You assume full responsibility for the safety of your children.
  • Ask the bus operator to lower the accessible ramp for boarding, if necessary. Operators cannot leave the driver’s seat to help you board.
  • Bags and other items hanging from the handles of strollers cannot block the bus aisle.

Too Much Snow?

Wait at a cleared area close to your bus stop, such as a driveway or crosswalk, if your stop is obstructed by snow.

Signal as the bus approaches to help the operator prepare to stop. Drivers will stop at clearings close to your stop to help you exit.

GOVA Transit services 1,086 bus stops and 122 bus shelters. Snow is cleared to provide access to most bus shelters within one or two days following the end of a storm. Snow is generally not cleared to provide access to bus stops without shelters.

Contact Transit

GOVA Info
Call: 311 or 705-674-4455
Monday to Friday: 7:30 a.m. to 6:00 p.m.
GOVA Downtown Mobility Hub Kiosk
9 Elm St., Sudbury

Monday through Friday: 7:45 a.m. to 7:45 p.m.
Saturday and Sunday: 9 a.m. to 4 p.m
Buy bus passes and photo identification cards

Main Office
Greater Sudbury Transit
1160 Lorne St.
Sudbury, ON
P3C 4T2
Email: transit@greatersudbury.ca